Support

Help Center

Need help using RentBuyGo? Start with these common support topics.

Posting and Credits
  • 1 credit is used for each listing publish or renewal.
  • Limited launch offer: when your balance is 0, you can receive 1 free credit per month.
  • If credits are insufficient, your listing can remain draft until payment is completed.
Listing Quality and Ranking
  • Complete listing details and clear photos can improve discoverability.
  • Featured exposure and ranking depend on listing quality and system rules.
  • Avoid duplicate, misleading, or incomplete content.
Inquiry Messaging
  • Buyers and sellers can continue conversations in dashboard threads.
  • Email notifications are sent for new replies.
  • Unread badges in dashboard help track pending responses.
Account and Security
  • Use a verified email and keep account information up to date.
  • Do not share account passwords.
  • Report suspicious behavior to [email protected].